A family-owned business that believes sincere hospitality goes a long way.

Who are we?

Queensway is a family business which was founded in 1973. We exist to bring teams together to create meaningful and memorable hospitality experiences for our customers. Our portfolio includes hotels, coffee houses, restaurants, residential property and a private member’s club. The brands we run include KFC and Starbucks, Point A Hotels, Sloane Place, Montagu Place, ibis Styles and the Sloane Club.

In simple terms, our business is all about people. We are fortunate to have a team of great people, our Queensway family, who create magical moments for our customers all over the UK, Austria, Slovakia and East Africa.


Our DNA is that we are challengers; our ambition for ourselves and our businesses is limitless.

We are defined by our state of mind, not the state of the market. When we work together, we believe that anything is possible.

We are resilient to setbacks. Our strength lies not in endless financial resource but in our ability to think differently and use what we have innovatively.

We want to defy the status quo and challenge the leaders in our sectors with our brands, products and service.

In everything we do, we are thoughtful, humble, honest and true to our personal values. We believe we are here to make the world a better place for our teams, our customers and the communities in which we operate.

Every day we challenge ourselves to be better.

Our Values

Our values guide our behaviour, decisions and interactions with each other, customers, partners and suppliers.

Challenge Everything

We think differently. Every day we look for new ways to be better.

Work Together

We are team players. When we work together there is no limit to what we can achieve.

Have Fun

We balance work and play. Our best work happens when we’re having fun.

Be Kind

We care for others. We are honest, ethical and give back to the community.

Our Vision

Today we celebrate our successes. Tomorrow we challenge ourselves to be better – to each other, our customers, our businesses and the world.

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